Samsung Galaxy Z Fold6 Faces Paint Peeling Issue: Official Blames Chargers and External Devices

Samsung Galaxy Z Fold6 Faces Paint Peeling Issue: Official Blames Chargers and External DevicesOn August 29th, media reported that Samsung's latest foldable phone, the Galaxy Z Fold6, is experiencing paint peeling issues. This quickly sparked widespread discussion on popular online communities like Reddit, with users uploading photos revealing their once pristine phones marred with peeling paint

Samsung Galaxy Z Fold6 Faces Paint Peeling Issue: Official Blames Chargers and External Devices

On August 29th, media reported that Samsung's latest foldable phone, the Galaxy Z Fold6, is experiencing paint peeling issues. This quickly sparked widespread discussion on popular online communities like Reddit, with users uploading photos revealing their once pristine phones marred with peeling paint.

In response to this sudden quality issue, Samsung swiftly issued a detailed statement. The statement attributed the paint peeling to "leakage current" generated during charging when using unverified or improperly grounded third-party fast chargers, potentially leading to paint coming off the Galaxy Z Fold6 while held in the user's hand.

Samsung further cautioned consumers that using external devices like EMS massagers powered directly by the phone could also be a contributing factor to paint damage. This underscores the importance of using compatible and safe accessories for phone protection.

To address the issue and ensure a positive user experience, Samsung strongly recommends all Galaxy Z Fold6 users to switch to using Samsung's official chargers or certified third-party chargers that have passed rigorous safety standards. Additionally, they specifically advise against connecting and using any extra accessories during charging that draw power from the phone, such as EMS massagers, to minimize potential surface damage.

This event serves as a reminder of the crucial role of safety and compatibility when choosing phone accessories. Using unverified chargers or accessories can not only damage the phone but also pose safety risks like electric shocks and overheating. Therefore, users should prioritize reputable brands and carefully examine safety certifications when selecting phone accessories to ensure both their own safety and the longevity of their phone.

The paint peeling issue affecting Samsung's flagship Galaxy Z Fold6 will undoubtedly have a negative impact on the brand's image. Samsung's swift response and resolution efforts demonstrate their commitment to user experience. However, this incident also serves as a warning to phone manufacturers that while pursuing technological innovation, product quality and safety should be paramount to prevent future occurrences.