iPhone 16 Pro series first-time buyers encounter unresponsive touchscreens, software bug sparks debate

iPhone 16 Pro series first-time buyers encounter unresponsive touchscreens, software bug sparks debateRecently, numerous users have taken to social media platforms to complain about unresponsive touchscreens on their newly purchased iPhone 16 Pro series devices. Videos shared online show that while the first swipe on the iPhone 16 Pro screen works as expected, subsequent swipes are met with no response

iPhone 16 Pro series first-time buyers encounter unresponsive touchscreens, software bug sparks debate

Recently, numerous users have taken to social media platforms to complain about unresponsive touchscreens on their newly purchased iPhone 16 Pro series devices. Videos shared online show that while the first swipe on the iPhone 16 Pro screen works as expected, subsequent swipes are met with no response. Adding to the concerns, renowned blogger CourageMAX also encountered a similar issue, where his newly purchased iPhone 16 Pro Max failed to respond to any touch input after entering the settings app.

Discussions online suggest that the issue is not a hardware malfunction, but rather a software bug. The root cause is believed to be an overly sensitive anti-mistouch algorithm in Apple's iPhone 16 series, misinterpreting normal swipes and taps as accidental touches, thus disabling normal responsiveness.

Beyond unresponsive touchscreens, users have also reported various other bugs on their iPhone 16 series devices. For example, applications like WeChat display partially obscured content while running on the iPhone 16 Pro interface, hindering functionality. Some users even reported finding scratches, chipped paint, and even dust particles inside the camera lens on their brand new devices.

In response to user concerns, Apple customer service stated that all products are eligible for a 14-day unconditional return, even for reasons as simple as disliking the chosen color.

While Apple's promise of an unconditional return is a welcome gesture, it doesn't diminish the fact that the iPhone 16 series is rife with software bugs. For users, encountering such issues on brand new devices is undoubtedly frustrating. We hope Apple will swiftly address these problems and deliver a more refined user experience.