Samsung Acknowledges Audio Quality Degradation in Galaxy S23 Series, Attributed to Dolby Atmos Update

Samsung Acknowledges Audio Quality Degradation in Galaxy S23 Series, Attributed to Dolby Atmos UpdateRecently, Samsung has admitted to a drop in audio quality on its Galaxy S23 series phones after the OneUI 6.1

Samsung Acknowledges Audio Quality Degradation in Galaxy S23 Series, Attributed to Dolby Atmos Update

Recently, Samsung has admitted to a drop in audio quality on its Galaxy S23 series phones after the OneUI 6.1.1 update. This issue has caught the attention of many users and sparked widespread discussion. The company has stated that it is aware of the severity of the problem and is actively seeking solutions.

User feedback indicates that after updating to OneUI 6.1.1, the phone's audio output has become dull and lacks its former vibrancy. This is particularly noticeable when Dolby Atmos sound effects are enabled. Some users describe a lack of layering in music, lost detail, and an overall decline in listening experience.

Initially, Samsung denied the audio quality degradation issue. However, as more and more users reported the same issue, Samsung eventually acknowledged it. The company explained that the audio quality drop is due to a Dolby Atmos software update. This update upgraded Dolby Atmos from version 3.10 to 3.12, aiming to enhance 360 audio capabilities. However, contrary to expectations, the updated audio tuning failed to deliver the desired results and instead resulted in a decline in sound quality.

To address this issue, Samsung has teamed up with Dolby to jointly develop a new Dolby Atmos library to fix the audio quality problems. The two teams are actively working to resolve the issue as quickly as possible and provide users with a better audio experience. Currently, Samsung has not announced a specific timeline for a fix.

Samsung recommends that Galaxy S23 users experiencing audio issues stay tuned for future system updates in anticipation of a resolution. Samsung also encourages users to provide active feedback on any problems encountered, enabling the company to better understand user experiences and make timely improvements.

For users, the decline in audio quality is undoubtedly a frustrating issue. As Samsung's flagship model, the audio experience of the Galaxy S23 series has always been a key focus for users. This audio quality degradation issue has also exposed Samsung's shortcomings in software updates. It is hoped that Samsung will resolve the issue promptly, learn from the experience, and prioritize user experience in future software updates.