A blockchain-based omnichannel order management system patent granted, boosting supply chain efficiency

A blockchain-based omnichannel order management system patent granted, boosting supply chain efficiencyOn December 24, 2024, the State Intellectual Property Office of China announced the authorization of a patent application filed by Beijing Sixing Huiju Technology Co., Ltd

A blockchain-based omnichannel order management system patent granted, boosting supply chain efficiency

On December 24, 2024, the State Intellectual Property Office of China announced the authorization of a patent application filed by Beijing Sixing Huiju Technology Co., Ltd. for "A Blockchain-Based Omnichannel Order Management System," with publication number CN119168227A and application date September 2024. This patented technology is expected to significantly improve enterprise supply chain management efficiency and address numerous pain points of traditional order management systems.

This patent falls within the field of information technology and aims to provide a blockchain-based omnichannel order management system for more efficient and transparent order fulfillment. Unlike traditional systems, this system cleverly integrates blockchain technology with several advanced technologies, constructing a comprehensive platform that is both functional and secure. The system architecture comprises eight core modules: Order Management & Digital Twin Module; Inventory Management & Cloud-Network Synergy Module; Payment & Smart Contract Module; Logistics & Edge Computing Module; Customer Service & After-Sales Management Module; Permission Management & Security Module; Data Analysis & Prediction Module; and Compliance & Audit Module. These modules work together to create a complete order lifecycle management system.

Firstly, the Order Management & Digital Twin Module is a core component. Using digital twin technology, this module creates precise digital models for each order, reflecting any changes in order status in real-time. This means enterprises can monitor order processing progress anytime, anywhere, promptly identifying and resolving potential issues, thus avoiding delays or order loss due to information lag. This real-time monitoring capability is crucial for improving operational efficiency and customer satisfaction.

Secondly, the Inventory Management & Cloud-Network Synergy Module utilizes cloud-network convergence technology to achieve real-time synchronization of inventory information across all sales channels and dynamic resource allocation. Previously, in multi-channel sales models, inventory information was scattered across different channels, making unified management difficult and often leading to inventory backlog or shortages. This patented technology eliminates information silos through cloud-network synergy, enabling enterprises to accurately allocate resources based on real-time inventory levels, maximizing inventory management optimization and reducing operational costs.

The Payment & Smart Contract Module leverages blockchain technology to ensure transaction security and transparency. The introduction of smart contracts automates order payment and settlement processes, reducing manual intervention, lowering error rates, and improving efficiency. Simultaneously, the immutability of blockchain ensures the authenticity and reliability of transaction records, enhancing transaction security.

The Logistics & Edge Computing Module is responsible for integrating and optimizing logistics processes. The application of edge computing technology shifts data processing and analysis closer to the data source, reducing network latency, increasing response speed, optimizing logistics delivery efficiency, and shortening order delivery times.

The Customer Service & After-Sales Management Module focuses on enhancing customer experience. Through this module, enterprises can better track and manage customer orders, respond promptly to customer needs, and provide efficient customer service and after-sales support, thereby increasing customer satisfaction and loyalty.

To ensure system security and reliability, the Permission Management & Security Module employs stringent security control mechanisms, ensuring only authorized users can access the system and data, preventing unauthorized access and data breaches. Furthermore, the Data Analysis & Prediction Module analyzes and forecasts order data to provide decision support for enterprises, helping them optimize operational strategies and improve profitability.

Finally, the Compliance & Audit Module ensures system operation complies with relevant laws, regulations, and industry standards, and provides audit trail functionality, offering enterprises compliance assurance.

In summary, the patent application by Beijing Sixing Huiju Technology Co., Ltd. for "A Blockchain-Based Omnichannel Order Management System" integrates blockchain, digital twin, cloud-network synergy, edge computing, and other advanced technologies to build a comprehensive, secure, and reliable omnichannel order management system. This system effectively improves supply chain efficiency, enhances enterprise competitiveness, and provides strong technical support for enterprise digital transformation. The advantages of real-time monitoring, transparent management, automated processes, and data-driven decision-making will help enterprises better adapt to market changes, improve customer satisfaction, and ultimately achieve sustainable development. This successful patent application marks a new breakthrough in China's application of blockchain technology and provides new directions for the innovative development of future supply chain management technologies.