Apple's Official Response to iPhone 16 Battery Controversy: Steel-Cased Battery Safe and Reliable, Passed Rigorous Testing

Apple's Official Response to iPhone 16 Battery Controversy: Steel-Cased Battery Safe and Reliable, Passed Rigorous TestingRecently, news of the iPhone 16 series using steel-cased batteries has sparked widespread attention. Addressing various speculations and concerns in the market, Apple customer service has stepped forward to clarify that all iPhone 16 series phones undergo rigorous quality inspection procedures before they are released to ensure that there are no quality issues

Apple's Official Response to iPhone 16 Battery Controversy: Steel-Cased Battery Safe and Reliable, Passed Rigorous Testing

Recently, news of the iPhone 16 series using steel-cased batteries has sparked widespread attention. Addressing various speculations and concerns in the market, Apple customer service has stepped forward to clarify that all iPhone 16 series phones undergo rigorous quality inspection procedures before they are released to ensure that there are no quality issues. Regarding rumors circulating online about iPhone 16 batteries exploding, Apple stated that it cannot verify the authenticity of this information, while reaffirming the safety of its products and reminding consumers to be rational about unverified information.

Apple customer service further explained the reason behind the iPhone 16 Pro adopting a metal casing for its battery. Compared to previous aluminum-plastic soft-pack batteries, steel-cased batteries offer higher surface hardness, providing better protection for the cells and enhancing heat dissipation. It is understood that this design change might be related to the upcoming EU regulations on batteries for portable devices, which require phones and tablets to have batteries that are easy to detach and replace. Steel-cased batteries not only facilitate disassembly but also enhance the battery cell density by 5-10% while ensuring safety, positively contributing to extending phone battery life.

Apple has always prioritized product safety, and the adoption of steel-cased batteries comes after thorough testing and validation to ensure compliance with safety standards and reliable user experience. The company remains highly committed to battery safety, actively collaborating with relevant institutions to continuously refine product design and manufacturing processes, prioritizing user safety.

For consumers, remaining rational in the face of various online information is crucial. When seeking product information, it is advisable to consult official channels and avoid believing unverified rumors. Apple also pledges to continuously monitor user feedback and promptly make product improvements to provide safer and more reliable products.