Redmi Note14 Little Diamond Waterproof: Dual Assurance of Strength and Sincerity

Redmi Note14 Little Diamond Waterproof: Dual Assurance of Strength and SincerityFollowing the release of the Redmi Note14 Little Diamond series, its robust waterproof performance has become a major highlight. Addressing numerous user queries regarding its waterproof capabilities, Redmi officially released the second episode of "Note14 Little Diamond Answers User Questions," focusing on waterproof features and warranty

Redmi Note14 Little Diamond Waterproof: Dual Assurance of Strength and Sincerity

Following the release of the Redmi Note14 Little Diamond series, its robust waterproof performance has become a major highlight. Addressing numerous user queries regarding its waterproof capabilities, Redmi officially released the second episode of "Note14 Little Diamond Answers User Questions," focusing on waterproof features and warranty. It provides detailed explanations.

1. Why offer "Water Damage Warranty" service?

It's common knowledge that many smartphones on the market claim to be waterproof, but often do not provide warranty coverage in case of water damage. This is attributed to the diverse and complex nature of daily usage scenarios, making it challenging to determine the cause of water damage. For instance, unexpected water exposure might involve seawater, pool water, beverages, coffee, or other "unclean" liquids, differing from laboratory test conditions and not adhering to IP68 testing standards. Additionally, drops, wear and tear, or aging during prolonged use can lead to waterproof failure. The actual situation is much more intricate than imagined, posing significant challenges for after-sales service.

The Redmi Note14 Pro series has undergone comprehensive waterproof performance assessments in both internal laboratories and external testing institutions, exhibiting full confidence in its waterproof capabilities. Therefore, Redmi is confident enough to showcase its waterproof performance during live streams and boldly offer "Water Damage Warranty" service, signifying its trust in its own products and commitment to users.

2. How strong is the waterproof ability of the Note14 Pro series?

The Note14 Pro series supports IP69 high-temperature and high-pressure water jet protection, indicating its ability to withstand the impact of high-temperature and high-pressure water streams. Media outlets conducted a violent test using boiling water at 100 on the Note14 Pro+, and the device passed the test with all functions remaining operational.

It's important to note that boiling water and high-temperature steam can accelerate the aging of waterproof seals, and high temperatures can adversely affect the internal components' working environment. Redmi does not advocate users conducting such extreme tests on the device.

3. What does the IP68 protection rating of the Note14 Pro series mean?

The Redmi Note14 Pro series not only boasts an IP68 waterproof rating but also features a triple waterproof upgrade, passing the TV Sd IP66, IP68, and IP69 waterproof tests, achieving a grand slam in waterproof standards for smartphones.

IP68 is currently one of the highest standards for smartphone waterproof ratings, signifying the device's ability to operate continuously in water exceeding 1 meter deep for 30 minutes or more. In South German IP68 testing, the Note14 Pro series adopted stricter criteria: immersion in 2 meters of water for 24 hours, showcasing enhanced waterproof capabilities far exceeding conventional standards.

4. Why is there no IP67 protection rating?

The three testing methods for IP66, IP68, and IP69 differ and are not downward compatible. IP66 protects against powerful water jets, IP68 against short-term immersion, and IP69 against high-temperature and high-pressure water jets. Passing all three tests means the device can withstand most accidental water exposure scenarios in daily life.

The IP67 standard exists, and IP68 is more stringent than IP67, offering downward compatibility. The national standard GB/T4208-2017 defines IP67, requiring devices to withstand immersion in 1 meter deep water for 30 minutes without damage. Due to the stricter testing standards of IP68, the Redmi Note14 Pro series opted for the IP68 standard directly and pushed it further to a more demanding 2-meter, 24-hour immersion test, ensuring robust waterproof performance.

5. Will the "Water Damage Warranty" service encourage users to intentionally submerge the device?

Redmi understands concerns regarding the "Water Damage Warranty" service. However, Redmi believes sincerity is the majority, and genuine actions will always be reciprocated with genuine responses. Redmi is confident in the waterproof capabilities of the Note14 Pro series and guarantees "Water Damage Warranty" service as long as the device is used normally.

To encourage users to experience the Note14 Pro series' waterproof performance, Redmi offers a free one-year "Water Damage Warranty" during the first sale period (September 26th to October 7th). It remains undecided whether the warranty will continue to be offered after the first sale period, so it is recommended to purchase during this period.

6. How to check the activation date of "Water Damage Warranty" and other five quality assurance services?

All five quality assurance services will be bound within 7 working days after the phone is delivered. Among them, the five-year battery warranty, 365-day replacement without repair service, one-year screen breakage warranty, one-year water damage warranty, and one-year battery cover warranty will be activated the day after activation. Since some channels require manual binding for the one-year screen breakage warranty, one-year water damage warranty, and one-year battery cover warranty, there might be a slight delay. Please understand that the actual binding completion time is the standard.

After the quality assurance benefits are activated, you can check them using the following methods:

• Five-year battery warranty, 365-day replacement without repair: You can apply for warranty under "Mi Store App - Service - Apply for After-sales Service".

• One-year screen breakage warranty, one-year water damage warranty, one-year battery cover warranty: You can apply for repair under "Mi Store App - Service - Warranty Service - Device Benefits or enter IMEI1 for inquiry - Go to Use".

• Alternatively, you can contact 400-100-5678 for manual repair.

The Redmi Note14 Little Diamond series boasts not only powerful hardware performance but also provides considerate software service guarantees. We believe that the Redmi Note14 Little Diamond series will win the trust of more users with its outstanding quality and sincere service.