Xiaomi Service Provides Free Repair Services for Users Affected by Typhoon "Capricorn"
Xiaomi Service Provides Free Repair Services for Users Affected by Typhoon "Capricorn"In response to Typhoon "Capricorn" that recently hit the coastal areas of South China, causing damage in some regions, Xiaomi Service announced on the evening of September 10th that it will provide free phone/appliance inspection and repair services to users in the affected areas.Service Coverage: Guangdong Province: Zhanjiang City, Leizhou City, Xuwen County Hainan Province: Haikou City, Wenchang City, Chengmai County, Lingao County, Ding'an County, Danzhou City, Wanning CityService Period: September 10th, 2024, to September 30th, 2024Free Phone Inspection and Repair Services: Supported Models: Xiaomi phones, Redmi phones Service Content: Free Repair: Includes repairs for phone damage caused by water ingress
Xiaomi Service Provides Free Repair Services for Users Affected by Typhoon "Capricorn"
In response to Typhoon "Capricorn" that recently hit the coastal areas of South China, causing damage in some regions, Xiaomi Service announced on the evening of September 10th that it will provide free phone/appliance inspection and repair services to users in the affected areas.
Service Coverage:
- Guangdong Province: Zhanjiang City, Leizhou City, Xuwen County
- Hainan Province: Haikou City, Wenchang City, Chengmai County, Lingao County, Ding'an County, Danzhou City, Wanning City
Service Period:
- September 10th, 2024, to September 30th, 2024
Free Phone Inspection and Repair Services:
- Supported Models: Xiaomi phones, Redmi phones
- Service Content:
- Free Repair: Includes repairs for phone damage caused by water ingress.
- Free Inspection: Comprehensive inspection of the phone.
- Free Cleaning: Cleaning of the phone.
- Free Drinking Water: Provision of free drinking water.
- Free Wi-Fi: Provision of free Wi-Fi service.
- Free Charging: Provision of free charging service.
Service Methods:
- Send for Repair/Mail-in Repair: Users within the service area can choose to send or mail their devices for repair. Mailing addresses are limited to the service area.
Service Stores:
- Xiaomi Home Hainan Haikou Meilan District Haijian Shopping Mall Store
- Xiaomi Home Hainan Haikou Longhua District Youyi Guomao City Store
- Xiaomi Home Hainan Sanya Tianya District Jiefang Road Store
- Xiaomi Home Hainan Wanning Wancheng Town Huaya Happy City Store
- Xiaomi Home Guangdong Zhanjiang Chikan District Carrefour Plaza Store
Free Appliance Inspection and Repair Services:
- Service Coverage: Xiaomi/Mi brand TVs, air conditioners, refrigerators, washing machines, door locks
- Service Content:
- Free Inspection: Free inspection of appliance products.
- Free Repair: Appliances that are deemed repairable by engineers will receive free repair services.
Service Channels:
- Xiaomi Mall App: Users can apply for services through the "Service" section at the bottom of the Xiaomi Mall App, followed by "Apply for After-Sales".
- Xiaomi Service Hotline: Users can call the Xiaomi Service Hotline at 400-100-5678 for inquiries.
Xiaomi Service's provision of free inspection and repair services aims to support affected users in their recovery to normal life. It is hoped that this service will help affected users overcome the difficulties they face.
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