iPhone 13 Battery Swelling? Users Share Free Replacement Experiences, Apple Responds: Situation Depends on On-site Inspection

iPhone 13 Battery Swelling? Users Share Free Replacement Experiences, Apple Responds: Situation Depends on On-site InspectionRecently, social media platforms have been flooded with posts about free replacements for iPhone 13 batteries experiencing swelling. Several users claim that their iPhone 13 devices have encountered battery swelling or battery capacity degradation issues

iPhone 13 Battery Swelling? Users Share Free Replacement Experiences, Apple Responds: Situation Depends on On-site Inspection

Recently, social media platforms have been flooded with posts about free replacements for iPhone 13 batteries experiencing swelling. Several users claim that their iPhone 13 devices have encountered battery swelling or battery capacity degradation issues. Upon visiting Apple retail stores for repairs, they were ultimately provided with free replacements, leading to widespread praise for Apple's "conscientiousness." One user shared their personal experience: they purchased their iPhone 13 in October 2021, and its battery capacity had dropped to 62%, with a slight swelling issue. After seeing online posts about free battery replacements, they went to an Apple retail store for consultation. After inspection by Apple technicians, they ultimately received a zero-cost repair.

According to reports, staff at the Apple Wangfujing flagship store in Beijing stated that the estimated cost for replacing an iPhone 13 battery is 729 yuan. If users have subscribed to the AppleCare+ service plan during purchase, battery replacements can be provided for free. For those who have not subscribed to AppleCare+, it is advised to schedule an offline repair appointment. The specific cost will depend on the on-site inspection conducted by the technician.

Regarding the free replacement of battery swelling issues, staff also indicated the decision would be made based on the on-site inspection by technicians. Currently, it remains unclear whether Apple has introduced a free replacement policy specifically for iPhone 13 batteries with swelling issues. However, it is certain that the specific circumstances will be analyzed based on the actual situation and technician assessment.

It is important to note that the free replacement experiences shared by some users may be isolated cases. Not all iPhone 13 users encountering battery swelling issues are eligible for free replacements. Users are advised to promptly visit an Apple retail store or authorized service center for inspection whenever they encounter battery problems. It is also recommended to consult about specific repair plans and costs.

Furthermore, users can consider purchasing the AppleCare+ service plan when purchasing a phone. This plan offers additional protection for the device, including battery replacement services. Users who have subscribed to AppleCare+ are entitled to free battery replacements when their battery capacity drops below 80%.

In conclusion, for iPhone 13 battery swelling issues, users are advised to consult and have their device inspected at an offline repair center based on their individual circumstances. They should then choose the appropriate solution based on the technician's recommendations.