Google quietly removes all older Pixel 4a firmware: Battery life issues spark user outrage, potential class-action lawsuit?

Google quietly removes all older Pixel 4a firmware: Battery life issues spark user outrage, potential class-action lawsuit?Earlier this month, IT Home reported on a Google update for the Pixel 4a that caused a significant drop in battery life, sparking widespread anger among Pixel 4a users. However, the situation appears to be even more concerning

Google quietly removes all older Pixel 4a firmware: Battery life issues spark user outrage, potential class-action lawsuit?

Earlier this month, IT Home reported on a Google update for the Pixel 4a that caused a significant drop in battery life, sparking widespread anger among Pixel 4a users. However, the situation appears to be even more concerning. PhoneArena reports that Google has silently removed all older firmware images for the Pixel 4a, preventing users from reverting to previous versions and effectively eliminating any recourse for resolving the battery life issues.

A Reddit user first noticed this unusual move. Previously, Google maintained nearly three years' worth of firmware updates for the Pixel 4a, ranging from the initial Android 10 release to the final Android 13 version. This was standard practice, with some Nexus devices even having firmware dating back to Android 2. Now, however, all Pixel 4a firmware versions except the problematic "battery killer" update (January 2025 update, build number TQ3A.230805.001.S2) are unavailable for download.

This action has provoked strong protests from users. Those who hadn't yet installed the "battery killer" update had been trying to mitigate the issue by restricting network access or downgrading to earlier versions. With Google's removal of all older firmware, these efforts are now futile, leaving them trapped with the problematic update.

The Pixel 4a, a mid-range phone released in 2020, was once popular for its stable performance. Many users reported smooth and consistent operation before this update; however, the update dramatically changed that. While the phone still boots, the severely diminished battery life with some users reporting screen-on times of less than half an hour is unacceptable.

This isn't an isolated incident; many users are experiencing similar battery drain. This recalls Apple's "batterygate" scandal, and Google seems to be facing a similar predicament. The incident has led to speculation that Google is engaged in a covert "planned obsolescence" strategy, using software updates to force older devices out of service and encourage users to buy newer models. This practice harms users and severely damages Google's brand image.

Many Pixel 4a users are angry and disappointed. They consider Google's actions unacceptable and have expressed disappointment with the brand; some are even considering legal action and preparing a class-action lawsuit to protect their rights.

While Google attempted to appease users by offering battery replacements and a $100 discount on a new phone, this solution is unsatisfactory for most. Battery replacement still requires users to handle various complications, and even with the $100 discount, a new phone costs $399, a significant expense for many. This solution exacerbates negative sentiment rather than resolving the issue.

The motivations and consequences of Google's actions warrant careful consideration. For Google, this is not just a technical issue but a PR and trust crisis. The damage to its brand image is substantial and could erode user trust, affecting future market performance. Users, meanwhile, have lost the value of their phones and face high repair or replacement costs, along with time and effort wasted.

The situation continues to escalate, with Google yet to issue an official response. However, if Google doesn't quickly resolve the problem and provide a satisfactory explanation, the controversy will intensify, further damaging its reputation and potentially leading to severe legal repercussions. Growing user discontent and the increasing likelihood of a class-action lawsuit necessitate a serious response from Google; they need to actively seek solutions to regain user trust and prevent greater losses. This incident serves as a reminder that companies must consider user experience and interests when implementing software updates, as negligence or deliberate actions harming users will come at a steep price.