Samsung Galaxy Z Fold6 Facing Paint Peeling Issues, Official Blames Third-Party Chargers and Accessories

Samsung Galaxy Z Fold6 Facing Paint Peeling Issues, Official Blames Third-Party Chargers and AccessoriesIT Home, August 29 - Samsung's newest foldable phone, the Galaxy Z Fold6, has encountered an unexpected problem: paint peeling on some users' devices. Users have shared images of their peeling phones on online forums like Reddit, showcasing the once-smooth surface now marred with patches of missing paint

Samsung Galaxy Z Fold6 Facing Paint Peeling Issues, Official Blames Third-Party Chargers and Accessories

IT Home, August 29 - Samsung's newest foldable phone, the Galaxy Z Fold6, has encountered an unexpected problem: paint peeling on some users' devices. Users have shared images of their peeling phones on online forums like Reddit, showcasing the once-smooth surface now marred with patches of missing paint.

Samsung has attributed the issue to third-party chargers and accessories. In a statement on its support page, the company explained that the use of third-party fast chargers without proper grounding can lead to paint peeling on the Galaxy Z Fold6. This is likely caused by "leakage current" when holding the phone during charging, resulting in electrostatic discharge on the surface and subsequently paint peeling.

Notably, Samsung also mentioned that using EMS massagers powered by the phone can cause the same problem. This is because EMS massagers generate a certain amount of current during use, which, if in contact with the phone for extended periods, can similarly lead to electrostatic discharge and paint peeling.

To address the issue, Samsung recommends users to stick to official Samsung chargers or certified third-party chargers meeting the required safety standards. Additionally, they advise avoiding the use of EMS massagers or other accessories powered by the phone while charging.

While Samsung's statement provides an explanation for the paint peeling, it has sparked skepticism among some users. Some argue that even with official Samsung chargers, paint peeling can still occur. They suspect a design flaw in the Galaxy Z Fold6 might be the culprit, and Samsung is attempting to shift blame towards third-party chargers and accessories.

Currently, Samsung has not released any specific solutions for addressing the paint peeling issue. However, the company stated they are investigating the problem and will strive to provide solutions for affected users.

For those who have purchased the Galaxy Z Fold6, it is recommended to exercise caution when using third-party chargers and accessories. Similarly, avoid using EMS massagers or other accessories powered by the phone during charging. If you encounter paint peeling on your phone, it is advised to contact Samsung customer service for assistance.